DiMauro, Carmela; Simone Gitto, Alessandro Ancarani, Gyula Vastag (2026).
The Impact of Workload on Service Time: Coping Mechanisms in Standardized Government Services. Review of Public Personnel Administration;
DiMauro, Carmela; Simone Gitto, Alessandro Ancarani, Gyula Vastag (2026).
The Impact of Workload on Service Time: Coping Mechanisms in Standardized Government Services. Review of Public Personnel Administration;