DiMauro, Carmela; Simone Gitto, Alessandro Ancarani, Gyula Vastag (2026). The Impact of Workload on Service Time: Coping Mechanisms in Standardized Government Services. Review of Public Personnel Administration, https://doi.org/10.1177/0734371X261432228

DiMauro, Carmela; Simone Gitto, Alessandro Ancarani, Gyula Vastag (2026).

The Impact of Workload on Service Time: Coping Mechanisms in Standardized Government Services. Review of Public Personnel Administration;

https://doi.org/10.1177/0734371X261432228